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Return Policy



We only accept return and exchanges that are caused by faulty items defects and size exchange on sold items based on the following terms & conditions.
 
All return must be sent back within 3 working days upon receiving your order. (*delivered date as first day)

Return items must be in its original condition (unworn, unwashed and unaltered). All items are not to be soaked. If color runs due to this reason, items are strictly not returnable.

Return can only made strictly one time per order number. If any order made with return credit cannot be returned the consequent time.

Sale items and promotional-priced items are non-returnable, non-refundable and non-exchangeable.

Buyer will need to bear the both side postage for size exchange reason.

If the return reason is under faulty items defects, we will bear the both side postage. 

Lastly, we do not accept the reason of not suit / not nice after wearing as everyone has different body shape. We only accept valid reasons. 


Please contact our representative for the return details:

Provide us with your order number, product name, reason and attach photo(s) if possible.

Email: lemondeeofficial@gmail.com







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